We chose not to stay at this location after we arrived. The pictures on the internet and the reviews I read lead me to believe this would be a satisfactory hotel for two women and a child but when we arrived it appeared very unkempt and unclean and in an unsafe part of town. We tried to cancel on booking. Com and with the hotel because of these reasons and because the pictures online were misleading but both parties were very rude and uncooperative.
Happy hour! Great room and comfortable bed. We sent a message that we were coming with pets and the size of them but Booking didn't communicate that to the hotel. The pet limit is 10 lbs. Management was very kind to us about the issue and made an exception.
The room was nice, clean and roomy. It was well maintained and I like that it had laminate wood floors instead of carpet and nice tiling in the bathroom. It was in a nice and quiet and in a good area. Very comfortable.
The room was spacious and very clean. I will be staying there the next time I visit Vernon, Texas. I felt very safe, secure, and well taken care of. Impressive Lone Star. Thank you.
Staff is super friendly, hotel is clean and we had no problems staying in the hotel with our dog.
Breakfast and facilities as expected for this type of hotel.
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