Hotels near Jāmb

Please do not go with the showing pictures, that only dust your eyes. We have made booking through Booking.com some later we received a call from hotel and ask to pay 500 advance for confirmation, we have made the payments accordingly, when we reach hotel we were very surprising entire hotel was not less then public toilets. rooms was full of dust and the bed sheet/pillow was converted into black there is no words to explain. And the staff behaviour was very poor, they don't know how to deal with customer, very rude behaviour. Finally there was no other options instead of booking next hotel and also they were denied to refund our advance payment, very rudely saying you can talk to anyone no one can do anything. So, I would like to request all the digital platform please do not defame your own and customer too...